Job Announcement

Position           :           Service Owner

Quantity          :           1

Location          :           Phnom Penh

Schedule         :           Full-time

Salary              :           Negotiation

Benefit            :           Have

Responsibility:

—  The Service Owner is accountable for a specific service (Infrastructure, Application or Professional Service) with in Cambopay regardless of where the technology components or professional capabilities reside. To ensure that a service is managed with a business focus

—  The Service Owner is a single point of accountability that is absolutely essential to provide the level of attention and focus required for its delivery.

—  Service owner: Defines, plans, and manages sourced elements of the service, and performance on behalf of sourcing organization.

—  The Service Owner is responsible for continuous improvement and the management of change affecting the service sunder their care.

—  The Service Owner is a primary stakeholder in all of the processes which enable or support their dedicated services.

Job Duties  

—  Do market analyzing on assigned services

—  Do competitor analyzing on assigned services

—  Establish relationships with key personnel in assigned partners.

—  Making sales pitch, prepare proposals,contracts, presentation, other sales document, generate/win new business in assigned partners.

—  Meeting and liaising with partners to discuss/solve problems occurred during deploying phase/life cycle of projects/services

—  Coordinator between partners and internal project teams to ensure communication flows effectively, the timely and successful delivery of project or trouble shooting.

—  Coordinate with company personnel(supplier manager, marketing, customer care, BA, IT, finance...) in order to meet partner’s expectations and sales target.

—  Coordinate with Finance Dept. to ensure payment collection from partners.

—  Co-work with marketing, BA, IT in order to improve our services in functions, features, and end-user UI/UX (User interface, User experience)

—  Participate in meeting of project teams,oversee the status of project/service to report to sales director.

—  Fulfill other tasks delegated by sales director.

Requirement

- Bachelor’s degree in any field.

- Fluent English and Khmer skills both spoken and written, can speak Vietnamese is a Plus.

- Positive attitude/Service mind based, good interpersonal relationship.

- Willing to work as shift.

- Computer skill/ internet usage.

- Negotiation, problem solving skills.

- Customer service experience is an advantage.

Contact Detail

-       No. 52, Street 242, Sangkat Chatomuk,Khan Daun Penh, Phnom Penh

-       087 700 502 (Mobile) / 023 63 11 699(Office)

-       [email protected]

-       www.cambopay.com.kh